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Booking deposit:
We kindly ask you to deposit 25%, but
minimum US $35 when booking directly with us as well as full payment for Partner Tour Operators and transportation
fee.
You are asked to pay the
difference when arriving at our hotel.
Cancellation of
bookings:
Cancellation 2 weeks and
more prior booking: We accept date changes.
Refund of deposit, exclusive
$35 administration costs and $50 transportation fees.
Unfortunately we are not able to postpone bookings with or refund costs for Partner Tour
Operators as well as transportation fees.
Cancellation 72 hours or more prior
booking: We accept date changes.
Refund of deposit, exclusive $35 administration cost and $50 transportation
fees.
Unfortunately we are not able to postpone bookings with or refund costs for Partner Tour
Operators as well as transportation fees.
Cancellation 24 hours prior booking:
We accept date changes but no refund.
Unfortunately we are not able to postpone bookings with or refund costs for Partner Tour
Operators as well as transportation fees.
Less than 24 hours and no shows:
no refund
Check-in:
2 pm, please call us if you wish to check-in later than 9 pm
Check-out: until 12 am
Tour start:
11 Waterfall Canopy Tour:
9 am, 12 am on request
Finca Daniel Canopy Tour, ATV/Quad, Horseback riding:
9
am, 11 am, 1pm and 3pm
For organizational reasons and to begin the tour in time we kindly ask you to be
at Vista Golfo 30 minutes before the tour starts.
Please inform us if you happen to be late.
Our restaurant opens daily from
730 am
until 8 pm for you.
Breakfast is served from 730 am until 1030 am.
In case you
booked a tour with us, please make sure to be available 30 minutes before we start the tour.
You should come prepared with a t-shirt,
solid shoes, long sleeved pants, swimming suit and insect repellant.
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